We are proud of what makes us stand out from the rest and how we support the SDA sector.

Sections you’ll find on this page:

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Our Difference

Supporting Our Sector

Our Difference

  • Success

    Our success rate is a lot higher than the sector average

  • Lots of Engagements to Date

    We’ve been engaged over 1600 times thus far to assist NDIS participants to achieve NDIA Home and Living Supports approvals.

  • We’re Time Efficient

    We complete our work comprehensively but also promptly. For SDA applications we’re seeing start to finish time frames of around 4 to 5 months (our work plus the NDIA decision process). This is substantially quicker than the sector average. We engage with the NDIA regularly to follow up on progress.

  • Our In-House Decisions Data Aids Consistency in NDIA Decision Making

    The NDIA is obliged to make consistent decisions. We keep a detailed register of all decisions which participants whom we’ve supported have received. At every stage in the decision-making processes, we compile a (deidentified) table of prior happy outcomes which align with your situation. You deserve a decision which is consistent with other people’s good outcomes, and our extensive decisions register helps.

    Our data also identifies market and decision-making trends.

  • Expert Value for Money Financial Modelling

    Value for Money is a very relevant issue in NDIA decision making and we address it proactively. We know that a combination of SDA and other supports is very often likely to manifest Value for Money for the NDIS. We work on proving that case by case.

    We employ a Maths and Economics expert and also an Actuarial Scientist on our team and they produce 20-year financial modelling comparing likely SDA and non-SDA costs outcomes combined with other supports in those settings.

    Our colleagues’ work is currently being peer reviewed by an Australian University Business School’s Professor of Actuarial Science.

Learn more here about our Value for Money modelling and our Decisions Register

We support the Sector, and this is how:

  • Writing

    We carefully write and broadly share papers (including with Federal, States and Territories Governments) around various issues as this newish sector evolves.

  • Research (Survey)

    Via Orima Research https://orima.com.au/ and at our own expense we have commissioned a survey to seek data (current and ongoing) on actual lived experience combined SDA and other supports costs, particularly around whether and how SDA can reduce the costs of other supports because of the efficiencies that excellent SDA housing can bring.

  • Pro Bono Work

    We’re pleased that it’s likely we can support you via your NDIA funding. However sometimes that’s a challenge and we try not to leave people high and dry when they’re in need. That can mean that we work for free and/or we seek out other suitable representation like Lawyers or Advocates.

  • Hospitals (Long Stay)

    We’re spending lots of time and energy attempting to assist Federal, State and Territories’ Governments in seeking swift hospital discharge for long stay patients - when the only barrier to discharge from hospital is a lack of suitable housing to transition to. Many patients in that situation are SDA eligible and/or eligible for other Home and Living Supports. We are stepping up to help that discharge process in a number of ways.

  • SDA for Indigenous Australians in Remote and Very Remote Communities

    We’re excited and proud to say we’re working on that. It’s early days and we’ll keep our website updated as to progress.

  • SDA Eligibility Online Tool

    We've helped develop an online Eligibility Tool to benefit our engagements and also the sector broadly.

    See Eligibility Tool